top of page

​​​​​

Privacy Policy


S&A Global Inc.

Last Updated: 09/15/2026


This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make a booking, or interact with S&A Global Inc. (the "Site" or "Services").

​

1. Personal Information We Collect

When you use our Services or book travel through us, we collect two main categories of information: Travel & Booking Data and Browsing Information.

​

Travel & Booking Data

 

To provide travel booking services, manage itineraries, and fulfill travel arrangements, we collect personal information directly from you when you request a quote, create an account, or complete a booking:

  • Traveler Identification: Full legal name, date of birth, gender, nationality, government-issued identification, and passport details (number, issuing country, and expiration date).

  • Contact Details: Email address, billing address, mailing address, and phone number.

  • Travel & Itinerary Details: Departure/destination points, travel dates, flight/rail numbers, hotel reservations, car rental details, tour preferences, special service requests, and frequent flyer/loyalty program numbers.

  • Preferences & Health Data: Seating preferences, mobility assistance requirements, and dietary restrictions (which may implicitly indicate health or religious preferences when voluntarily disclosed).

  • Payment Information: Payment card details, billing address, and transaction authentication information.

  • Emergency Contacts & Travel Companions: Names and contact information for designated emergency contacts or co-travelers included in your booking.

  • ​

Browsing Information

 

When you visit the Site, we automatically collect technical data regarding your device and browsing activity:

  • Device & Usage Data: IP address, web browser type, time zone, referring/exit pages, and interactions with our web pages.

  • Tracking Technologies:

    • Cookies: Data files placed on your device featuring an anonymous unique identifier.

    • Log Files: Records tracking actions on the Site, including date/time stamps.

    • Web Beacons & Pixels: Electronic tools used to record browsing behavior and marketing campaign effectiveness.
       

2. How We Use Your Personal Information

 

We use the information we collect to operate, manage, and optimize our travel services:

  • Fulfilling Travel Services: Processing payments, issuing tickets, booking hotel rooms and ground transport, and generating comprehensive travel itineraries.

  • Itinerary Updates & Communication: Sending real-time flight alerts, itinerary changes, booking confirmations, invoices, and pre-trip guidance.

  • Customer Support: Addressing inquiries, managing rebookings or cancellations, and providing emergency travel assistance.

  • Risk Management & Fraud Screening: Screening orders and IP addresses to prevent fraudulent transactions and enhance security.

  • Marketing & Personalization: Delivering tailored travel offers, promotions, and destination recommendations aligned with your preferences (where permitted by law).

  • Analytics & Improvement: Analyzing booking trends and site usage to improve user experience and evaluate marketing performance.
     

3. Sharing Your Personal Information & Itinerary Details


To facilitate travel arrangements, we share your personal information and travel itineraries with external partners under strict operational guidelines.

​

Travel Service Providers & Suppliers

 

On complete travel reservations, we share necessary traveler details with relevant suppliers, including:

  • Airlines, Hotels, Rail Lines, & Car Rental Agencies

  • Global Distribution Systems (GDS) and central reservation platform providers

  • Local Tour Operators, Destination Management Companies, & Cruise Lines
     

Itinerary Sharing

 

Companion & Designated Recipient Sharing: If you choose to share your travel itinerary with family members, co-workers, employers, or companions through our platform, we will share travel details directly with the email addresses or recipient profiles you specify.

​

Third-Party Service Providers

 

We engage service providers to perform operational functions on our behalf:

  • Payment Gateways: To process payment card transactions securely.

  • Analytics Services: Such as Google Analytics to evaluate website usage (Google Privacy Policy | Google Analytics Opt-Out).

  • IT & Communication Infrastructure: Cloud hosting, customer relationship management (CRM) systems, and automated email/SMS delivery platforms.
     

Legal & Border Control Compliance

 

We may disclose your personal information to government agencies, customs and border protection authorities (e.g., TSA Secure Flight data requirements), law enforcement, or regulatory bodies to comply with legal requests, court orders, or subpoenas, or to defend the legal rights and safety of S&A Global Inc. and our customers.

​

4. Behavioural Advertising

 

We use your information to provide targeted travel promotions and advertisements. You can opt out of targeted advertising through the following service portals:

  • Facebook: Facebook Ad Preferences

  • Google: Google Ad Settings

  • Bing: Bing Personalized Ads

  • Digital Advertising Alliance (DAA): DAA Opt-Out Portal
     

5. Do Not Track

Please note that we do not currently alter our Site's data collection and usage practices upon detecting a Do Not Track (DNT) signal from your browser.

​

6. Data Retention

 

We retain your personal information based on the nature of the data and legal requirements:

  • Active Bookings & Itineraries: Travel and itinerary records are maintained for as long as your user account remains active or as needed to facilitate upcoming trips and maintain your travel history.

  • Financial & Legal Records: Transaction data, billing history, and invoices are retained for a minimum period to comply with tax, financial auditing, and corporate recordkeeping obligations.

  • Account Deletion Requests: You may request the deletion of your personal data at any time. Upon receiving a valid request, we will delete or anonymize your information, except where retention is required by law or necessary for legal defense or dispute resolution.
     

7. International Data Transfers

 

As a global travel provider, your personal information may be transferred to, processed, and stored on servers located outside your home jurisdiction—including in the United States and Canada—where privacy laws may differ from those in your local jurisdiction.
 

8. Your Rights

 

Depending on your jurisdiction (such as residents of the European Economic Area, United Kingdom, or California), you may hold specific privacy rights:

  • Access & Portability: Request access to or copies of the personal data we hold about you.

  • Correction & Deletion: Request corrections to inaccurate data or request erasure of your data.

  • Objection & Restriction: Object to or request restriction of processing for direct marketing or legitimate business interests.

To exercise any of these rights, please contact our Privacy Team using the contact details provided below.

​

9. Minors

 

The Site and our travel services are not intended for unsupervised individuals under 18 years of age. We do not knowingly collect personal data from minors unless provided directly by a parent or legal guardian for booking purposes.
 

10. Changes to This Policy

 

We may update this Privacy Policy periodically to reflect changes in our operational practices, travel service integrations, or legal obligations. Updated policies will be published on this page with a revised "Last Updated" date.
 

11. Contact Us

 

For questions regarding our privacy practices, updating your travel data, or exercising your privacy rights, please contact us at:

Company Name: S&A Global Inc.

Attention: Privacy & Legal Department

Email: info@saglobalinc.net

Phone: 877-273-4584

bottom of page